Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with ISKCON Noida Mart. We are committed to delivering your orders safely and efficiently. This Shipping Policy outlines how we process, ship, and deliver products purchased through our website.

1. Order Processing

All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days.

  • Orders placed on Sundays, public holidays, or festival holidays may be processed on the next working day.

  • During high-demand periods, processing times may be slightly extended.

Once your order has been dispatched, you will receive a shipping confirmation via email, SMS, or WhatsApp (where applicable).

2. Shipping Coverage

ISKCON Noida Mart currently ships across most locations within India.

Delivery availability may vary depending on courier service coverage in your area.

For international shipping inquiries, please contact our support team before placing an order.

3. Delivery Time

Estimated delivery timelines:

Location Estimated Delivery Time
Delhi NCR 1–3 Business Days
Metro Cities 3–5 Business Days
Other Cities & Towns 5–8 Business Days
Remote Areas 7–12 Business Days

Please note that delivery timelines are estimates and may vary due to operational factors.

4. Shipping Charges

Shipping charges are calculated during checkout.

Shipping fees may vary based on:

  • Delivery location

  • Package weight

  • Order value

  • Promotional offers

Any applicable shipping charges will be clearly displayed before payment.

5. Free Shipping

From time to time, ISKCON Noida Mart may offer free shipping promotions.

Eligibility for free shipping will be displayed on the website during active promotional periods.

6. Order Tracking

Once your order is shipped, you will receive tracking information.

Customers can track their shipment using:

  • Tracking link provided via email

  • SMS updates

  • WhatsApp notifications (if enabled)

You may also contact our support team for assistance with tracking your order.

7. Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Courier partner delays

  • Natural disasters

  • Government restrictions

  • High-volume sales periods

ISKCON Noida Mart is not liable for delays caused by circumstances beyond our reasonable control.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Please ensure that:

  • Name is correct

  • Address is complete

  • PIN code is accurate

  • Phone number is active

Orders delayed or returned due to incorrect information may incur additional shipping charges.

9. Damaged Packages

If your package arrives visibly damaged:

  1. Take photographs of the package before opening.

  2. Record an unboxing video whenever possible.

  3. Contact our support team within 48 hours of delivery.

This helps us investigate and resolve issues quickly.

10. Lost Shipments

If tracking information shows no movement for an extended period or if you believe your shipment is lost, please contact our support team.

We will coordinate with the courier partner to investigate the matter and provide an appropriate resolution.

11. Multiple Product Orders

Orders containing multiple products may occasionally be shipped in separate packages depending on product availability and logistics requirements.

You will receive tracking information for each shipment where applicable.

12. Delivery Attempts

Courier partners generally make multiple delivery attempts.

If delivery cannot be completed after repeated attempts, the package may be returned to us.

Additional shipping charges may apply for reshipment.

13. Contact Information

For shipping-related questions or assistance, please contact:

ISKCON Noida Mart

📧 Email: support@yourdomain.com

📞 Phone: +91 XXXXX XXXXX

📍 Address: ISKCON Noida, Uttar Pradesh, India

14. Policy Updates

ISKCON Noida Mart reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will be published on this page and become effective immediately upon posting.

Thank You

Thank you for choosing ISKCON Noida Mart.

We appreciate your support in helping spread spiritual knowledge through authentic Vedic literature and devotional products.

"Books are the basis." — Srila Prabhupada